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Rehabilitation

The expertise of the QBE rehabilitation team is available to a wide variety of policyholders in the event of an employee suffering an injury from back sprain to a brain injury, regardless of their premium or individual claim reserve.

Our team has a wealth of experience and is able to offer our insureds an expert and in-depth professional service. We aim to provide excellent case management services to clients by selecting quality service providers and facilitating good communication and resource management to promote cost effective outcomes.

Cases are identified through referral by either the policyholder, or our claims team. We will then select, implement, co-ordinate, monitor and evaluate all rehabilitation programmes to ensure an individual's health, care, educational and employment needs are met.

We regularly review the rehabilitation interventions to ensure they continue to be cost effective and dovetail with our claims handling strategy. Costs are met by QBE Insurance in the first instance and incorporated into the claims experience.

The Benefits of Rehabilitation

• Claim valuation - QBE can advise over the treatment/care that the injured party receives to ensure appropriate treatment provision and overall cost containment
• Return to work - Early return to work (RTW) and sustainability within the work place for injured employees
• Quality control - QBE's panel of rehabilitation service providers are regularly audited and adhere to the stringent service standards of practice agreed upon when accepting panel membership
• Hidden costs - These are the indirect benefits to employers when we are able to achieve an early recovery. This promotes a positive attitude in both the injured person and in the workforce as a whole as well as containing the negative impact on production and associated costs of absence

Services

• Consultancy
• OH Scoping
• Manual Handling Scoping
• RIDDOR Triage
• Minor (MiMs) & Major Injury Management Service
• Major Incident Response (MIRS)
• Whiplash Scheme

Latest Issues Forum
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