Schemes

As head of the Schemes business unit, Mark Casady understands the demands of a volume-driven portfolio and has built a service infrastructure that combines speed of response, claims administration and risk management into a seamless product. We underwrite some of the largest professional indemnity schemes in the UK and firmly believe that operating within a high volume environment need not be at the expense of service levels or value for money.

The team have a combination of underwriting and commercial skills that enables QBE PI to tailor the right package of coverage, service and distribution methods for schemes of all sizes and at any stage of their development. So, whether it’s a market lineslip or a full blown e-commerce platform, we have the answers.

A unique feature of our schemes is the development of a quality assurance based risk management process that is accessible to all clients. Recognised by many leading industry representative bodies, our profession-specific QA standards and self-assessment processes are designed to assist even the smallest client in implementing effective quality management systems. Furthermore, clients participating in the QA process often gain valuable CPD points.

In addition to our flexible underwriting approach, our scheme clients benefit from one of the most established and experienced claims teams in the professional indemnity market. We believe that our SME clients deserve the same standards of service as our large enterprise clients and deliver a service that has an enviable reputation within the insurance community.