Motor / Motor Insurance Database / Errors and Warnings

Errors and Warnings

Vehicle Submission

Vehicle details submitted to the MIIC Database using the CSV Template will result in an e-mail being received from MID CONTROL either confirming all vehicle records have been successfully loaded or advising of Error and/or Warning codes (A full list of Error & Warning Codes are detailed below) for specific vehicles.

Error Codes

All error codes received from MID Control will start with an “E”. Any vehicle records submitted which result in an error code being returned will not be loaded onto the Database. These vehicles must be investigated using the table below and sent again once the information has been corrected. Should any assistance be required when dealing with vehicle errors please contact the QBE Motor MID Helpdesk.

Warning Codes

All warning codes received from MID Control will start with a “W”. Any vehicle records submitted which result in a warning code being returned will be added to the database. These are minor and generally result from the vehicle registration mark not being available on the Experian’s Vehicle Database from the DVLA or being recorded as Scrapped or Exported.

Help With Vehicle Submission

If you experience any problems or difficulties with the supply and maintenance of vehicle information using the CSV Template or using midupdate.com website, please contact the QBE Motor MID Helpdesk.

QBE Motor Insurer ID is 036 and should be input on each vehicle record. Check this has not been amended automatically to 36.

Error Messages

CodeDescriptionSolution
E016 Insurer ID Not Known QBE Motor Insurer ID is 036 and should be input on each vehicle record. Check this has not been amended automatically to 36.
E019 Invalid Policy Number Your Policy number does not require the line of business prefix of "FP" or "FC" to be input. e.g. FC/01234567J should be input as 01234567J
E020 Invalid Vehicle Registration Mark Format Click here for a list of acceptable registration formats. These formats cover all standard registration marks as well as private registrations.
E067 Expiry Date Earlier than Effective Date Ensure the expiry date is after the effective date.
E070 Invalid Trade Plate Indicator Please contact QBE Motor MID Helpdesk
E071 Invalid Motor Trade Policy Indicator Please contact QBE Motor MID Helpdesk
E072 Invalid Vehicle On Date Date format should be dd/mm/yyyy
E073 Invalid Vehicle Off Date Date format should be dd/mm/yyyy
E075 Update Type of Vehicle Record not N, A, D or O Input N,A,D or O
E077 Update Type on Vehicle Record is A and Existing Record Not Found A vehicle must be added as N for new the first time it appears on the Database.
E079 Update Type on Vehicle Record is N and Existing Record Found A vehicle must be added as A if it has already been supplied to the database.
E081 No matching vehicle record found for D-Delete Vehicle with VRM is not available to be deleted. No action to be taken.
E083 Invalid Policy Access on Policy Record Either the policy number input is incorrect or your logon has not been authorised access to the policy - call QBE Motor MID Helpdesk.
E089 Vehicle On/Off dates not within Policy Effective/Expiry dates Check both the On and Off dates fall within the period of insurance displayed on the MID website.
E091 Policyholder does not have access to this policy Either the policy number input is incorrect or your logon has not been authorised access to the policy - call QBE Motor MID Helpdesk.
E095 Policyholder cannot amend or delete this vehicle, it has driver/use data Driver and Vehicle information can not be amended by the policyholder - call QBE Motor MID Helpdesk.
E099 Vehicle Off Date prior to Vehicle On Date Ensure the expiry date is after the effective date.
E100 Policyholder cannot set Foreign Registration Indicator Call QBE Motor MID Helpdesk.
E106 Policyholder may not supply backdated data Call QBE Motor MID Helpdesk.
E112 No matching vehicle record found for O-Delete Vehicle with VRM and On and Off dates supplied is not available to be deleted. Correct On and Off dates to match those displayed on the MID Website and resend.

Warning Messages

CodeDescriptionSolution
W001 Vehicle Registration Mark Not Found. Check Registration Mark and correct if necessary.
W010 Vehicle Registration Mark shown as Exported No action required.
W011 Update Type Is D And Existing Record Not Found No action required.
W021 Vehicle Registration Mark not found, delayed check for new vehicle. No action required.
W022 Vehicle Registration Mark shown as Scrapped No action required.
W024 Vehicle Registration Mark shown as Scrapped, delayed check for new vehicle No action required.
W025 Vehicle Registration Mark shown as Exported, delayed check for new vehicle No action required.
W028 VRM shown as scrapped, delayed check sent by policyholder No action required.
W029 VRM shown as exported, delayed check sent by policyholder No action required.
W030 VRM not found, delayed check sent by policyholder No action required.